SHIPPING Orders will be dispatched once payment has been received in full. All of the products listed on THE STREETS FURNITURE online store offer free courier delivery across South Africa. Only extreme outlying areas might incur additional costs. Shipping on custom orders will be calculated and added on to the total order cost.
Products are shipped via a reputable courier company during office hours to your work or home address. Once your parcel has been collected by the courier company a tracking number will be made available and delivery can be expected within 1-5 working days from date of collection (depending on where you live). Delivery will only be during office hours (09:00 - 17:00 Monday to Friday) and not during weekends or public holidays.
We do not make a margin on our deliveries as this is an outsourced function. More often than not, we actually substitute costs of getting your order delivered to you.
For all custom orders and shipping fee enquiries, please email us at info@thestreets.co.za to obtain a courier quote first before proceeding to place your order.

THE STREETS FURNITURE will not be held liable for any damages or losses occurred due to the incorrect delivery address or incorrect or absence of recipient.
EXCHANGE/RETURN POLICY Please note that we have a no cash refunds policy. We are however happy to refund you with a store credit in the form of a digital gift card that can be used at any time. The item must be unused, unaltered in any way, undamaged and logged for a return within 7 days of delivery. To request a return please email info@thestreets.co.za.
Customers are responsible to return the package to the following address at their own cost: 17 Roycol Park
70 Gladys Mzanzi Road
Mkondeni
Pietermaritzburg
3212

DAMAGED/INCORRECT DELIVERY Damaged or incorrect items will be collected and returned by The Streets Furniture at our own cost.
The Streets Furniture must be informed within 7 business days of delivery if an item is damaged or incorrect for a possible exchange. Please email info@thestreets.co.za should you require assistance with the above.